Protects the buyer
You buy an $800 HF radio and open the box to find bricks.
You open a dispute with your unboxing video. We freeze the funds, review the evidence from both sides, and refund you. The seller doesn't get a dime, and fraud gets reported — every seller here has a verified identity attached to the deal.
Protects the seller
You sell your $1,200 amplifier, and the buyer claims the box was empty.
Your packing video shows the amp — serial number visible — going into the box, sealed with marked tape. Your evidence holds up under review, and the funds are released to you.
Protects the seller
A buyer tries to return a different, broken unit.
The serial number doesn't match the one recorded at listing. The return is rejected, the original funds release to you, and the buyer's verified identity goes into our fraud record.
Protects the buyer
Your radio arrives damaged in shipping.
Open a dispute with photos. Shipping insurance covers it — you get your money back, and the carrier claim is ours to fight, not yours.
Protects the buyer
The seller never ships.
No carrier scan appears, the transaction is reversed, and your funds come straight back.
Full fraud protection
Two minutes of video makes disputes nearly impossible to fake
On higher-value transactions, both parties record one continuous take — sellers: serial number, item into the box, sealed with marked tape, label applied. Buyers: label and seals intact, box opened, contents revealed. Strongly recommended on every deal.